#113: Megh Vakharia and Chuka Chase – Symphony Is Leading the Future of DIY Music Marketing

How Can Technology Truly Empower the Next Generation of Independent Artists?

In today’s music landscape, algorithm-driven discovery shapes listener behavior, and global fanbases can form overnight, often leaving traditional music marketing struggling to keep pace. The question is no longer whether independent artists need marketing support,  it's how to make that support scalable, smart, and frictionless. Artists don’t just need tools; they need systems that understand their workflows, adapt to their pace, and deliver measurable value without adding complexity.

In Episode 113 of the Sound Connections podcast, host Jakob Wredström interviews Megh Vakharia and Chuka Chase, co-founders of Symphony, a DIY music marketing platform transforming how artists grow and operate in a digital-first world. This article breaks down the critical insights from their conversation,  offering music tech founders, investors, and creators a clear look at where the future of DIY marketing is headed and how infrastructure, not hype, is leading the charge.

Challenges of Fundraising in Music Tech

Raising capital for music tech ventures has long been an uphill climb. As highlighted by Megh and Chuka, many generalist investors still view music as too niche, too risky, and too complicated. The co-founders of Symphony faced early rejections not because their product lacked promise, but because the market lacked familiarity. This mirrors a broader skepticism in the investor community, where music tech startups are often viewed as complex and unscalable due to unique challenges in rights management, revenue predictability, and audience fragmentation, concerns that Megh and Chuka encountered repeatedly in early pitches.  According to Startuplab, VCs often avoid music startups due to licensing complexity and slow monetization timelines

To overcome the challenges of fundraising in music tech, founders must de-risk their opportunity by presenting hard evidence of product-market fit. For Symphony, traction was key. Rather than pitch vision alone, they demonstrated real user adoption, consistent monthly recurring revenue (MRR), and engagement from creators already embedded in the industry. As VCs increasingly seek data-backed signals, especially in underserved verticals, music founders need to shift their narrative toward SaaS-aligned metrics: retention, ARPU, and long-term value.

Another factor is founder-market fit. Megh and Chuka transitioned from running a digital agency serving artists like SZA and Childish Gambino to building a scalable software platform. That operational fluency gave them credibility, showing they not only understood the market but had already solved its problems manually before automating them. Their journey reflects a growing truth in music tech fundraising: investor confidence follows operational depth and evidence of real-world demand.

Challenges of fundraising in music tech can be summarized as:

  1. Perception of music as a niche market: Many generalist investors see music as too small or limited in market size.

  2. High perceived risk: Music is seen as too risky for venture investment due to historical underperformance.

  3. Complexity of the industry: The music business is viewed as too complicated, especially around licensing, royalties, and tech integration.

  4. Lack of familiarity among investors: Founders like Megh and Chuka were rejected early not due to the product, but because investors didn’t understand the space.

  5. Historical underperformance of music tech startups: Cited from Music Tectonics, institutional investors hesitate because past ventures haven’t delivered strong returns.

  6. Unclear monetization paths: Many startups have failed to show clear or reliable business models in music tech.

  7. Mismatch between music tech and traditional VC frameworks: SaaS metrics and growth expectations often don’t align with how music startups develop.

  8. Need to manually prove traction before raising capital: Symphony had to demonstrate real usage and revenue before being taken seriously,  vision alone wasn’t enough.

Common Music Marketing Mistakes Independent Artists Make

Many independent artists sabotage their own growth by approaching marketing as an afterthought. A key takeaway from Megh and Chuka's experience is relying on short-term tactics rather than building long-term marketing systems. This includes overinvesting in boosted posts, mimicking major label strategies without context, and failing to track meaningful fan engagement.

One of the biggest common music marketing mistakes independent artists make is focusing on visibility over conversion. Platforms like Chartmetric consistently show that artists with smaller but highly engaged fanbases outperform those chasing superficial reach. Symphony was built to shift this focus. Instead of offering yet another social scheduler, it acts as a centralized marketing engine that ties actions to outcomes: track links, segment audiences, and execute campaigns across platforms from a single dashboard.

What artists often overlook is that marketing is not a separate discipline; it's part of the music product itself. Symphony empowers creators by automating repetitive workflows, analyzing cross-channel data, and reducing decision fatigue. Rather than chasing trends, it helps artists build a flywheel of fan discovery, engagement, and monetization. And when creators treat their careers like businesses, strategic marketing becomes essential, not optional.

Best DIY Marketing Tools for Independent Musicians

Symphony exemplifies what the best DIY marketing tools for independent musicians should look like: user-first, systemized, and outcome-oriented. Unlike one-off tools that solve a single problem, Symphony brings together the full artist marketing stack in a single platform. That includes smart link creation, email automation, campaign analytics, and AI-enhanced targeting.

For comparison, tools like ToneDen offer great social retargeting features, and ConvertKit is well-regarded for email marketing. But Symphony’s edge lies in its ability to streamline the entire lifecycle, from audience discovery to monetized conversion,  under one interface. This makes it particularly powerful for creators who want both insight and automation without the learning curve of enterprise-grade SaaS.

Chuka and Megh emphasize simplicity as a design principle. Artists should be able to launch campaigns in minutes, not hours. That mindset is embedded into the product’s onboarding, guided setup, and campaign templates. In a market saturated with fragmented solutions, Symphony’s end-to-end system meets a real and growing need: creative professionals who want to spend less time configuring tools and more time making music. 

Best Music Tech Tools for Independent Artists

Marketing is only one piece of the independent artist's tech stack. Distribution, rights management, fan analytics, and monetization are equally critical. Tools like DistroKid simplify music delivery to DSPs, while Soundcharts provides real-time data on radio airplay and social performance. The best music tech tools for independent artists integrate smoothly and focus on usability.

Symphony adds value by sitting at the intersection of marketing and business intelligence. It integrates with link-in-bio tools, CRM logic, and campaign attribution to help creators manage their funnel holistically. While platforms like Bandzoogle focus on web presence, Symphony powers the conversion layer,  where awareness turns into revenue.

What sets the current wave of music tech tools apart is interoperability. Symphony’s open architecture allows artists to plug it into their existing workflows and build marketing routines that scale. The goal is not to replace every other tool, but to orchestrate them in a way that simplifies complexity. That’s the future of creator software: connected, adaptive, and artist-first.

Product-Led Growth Strategies for Music Startups

Rather than relying on paid acquisition or high-touch sales, Symphony grows through usage. Its adoption model is a case study in product-led growth strategies for music startups. The key insight: when the product solves a repeatable problem, word-of-mouth does the rest.

Artists discover Symphony through peer recommendations, bios, and community groups. It spreads because it works,  not because it’s loud. This strategy aligns with OpenView’s PLG framework, which emphasizes user onboarding, activation rates, and in-product expansion as the true drivers of sustainable growth.

Megh and Chuka focus on refining Symphony through real user behavior. Every update is informed by feedback loops: abandoned flows, cohort drop-off points, and feature adoption curves. This tight alignment between usage and iteration builds long-term trust. For founders, the takeaway is clear: if your users are growing your product faster than your sales team, you’re on the right path.

Product-Led Growth Strategies for Music Startups can be summarized as

  1. Organic Discovery via Peer Recommendations and Link-in-Bio Sharing: Artists discover Symphony through bios of other artists, not ads. This virality is product-driven and creator-led.

  2. Low-Friction Onboarding and Rapid Time-to-Value: The product is designed to get artists running campaigns within minutes, not hours.

  3. Usage-Driven Iteration Based on User Behavior: Features are updated based on real user signals: drop-off points, abandoned flows, and what power users are doing.

  4. Features Built for Repeatable Workflows, Not Gimmicks: Symphony targets real use cases (e.g., campaign automation, smart links) that are done daily or weekly, making the product sticky.

  5. Tight Feedback Loops and Continuous Deployment: Real-time behavioral insights guide weekly or bi-weekly updates to maximize product-market fit.

  6. Embedded Use in Artists’ Public Channels as Growth Engine: The product grows by being embedded in creator-facing assets (bios, smart links), functioning like passive advertising.

AI Tools for Music Promotion and Audience Targeting

Symphony’s next chapter focuses heavily on AI tools for music promotion and audience targeting. Chuka and Megh describe upcoming features like AI-driven campaign generation, smart prompts for targeting, and multilingual support for international creators. These aren’t gimmicks,  they’re deeply informed by user needs.

In the broader landscape, platforms like Fadr and Udio are exploring how AI can personalize sound and strategy. Symphony applies the same logic to marketing. By analyzing campaign performance, user engagement, and genre trends, it helps artists make smarter decisions at scale.

AI, when embedded natively into creator tools, doesn’t just automate tasks. It amplifies intuition with pattern recognition. Symphony is positioning itself as the creative copilot for artists,  not replacing their voice, but multiplying their reach. As the volume of digital noise increases, intelligent targeting becomes less of an advantage and more of a necessity.

Why Scalable Marketing Platforms Are Critical for the Creator Economy

One of the clearest takeaways from the Symphony story is this: infrastructure wins. The importance of scalable marketing platforms in the creator economy cannot be overstated. As the number of independent artists continues to grow, the need for robust, flexible, and accessible marketing engines is becoming urgent.

Symphony isn’t just another app; it’s a foundation for digital careers. Much like Shopify enabled e-commerce for small businesses, Symphony is doing the same for music entrepreneurs. This shift is supported by SignalFire’s Creator Economy Report, which underscores the rise of platforms that empower creators to manage business operations without needing full teams.

Scalability, in this context, means two things:

  1. Technology that grows with the artist,

  2. Architecture that supports global deployment.

Symphony’s roadmap includes modular features, international language support, and vertical-specific templates that reduce setup time and increase output quality. It’s not just solving today’s problems,  it’s preparing for tomorrow’s expectations.

As highlighted in the SignalFire Creator Economy Report, scalable creator platforms are becoming essential to support the millions of individual entrepreneurs in music, art, and content. Symphony fits that mold,  bringing automation, modularity, and localization into one platform.

Metrics That Help Investors Evaluate Music Tech Startups

For investors considering a music tech bet, narrative isn’t enough. What builds conviction is traction with the right metrics. Metrics that help investors evaluate music tech startups include monthly recurring revenue (MRR), user retention, cohort analysis, churn rate, and upgrade velocity.

Megh and Chuka made a point not to rely on vanity metrics. Instead of showcasing press hits or follower counts, they pointed to Symphony’s daily active usage, campaign completion rates, and revenue per user. This mirrors the approach recommended by Andreessen Horowitz’s SaaS guide, which highlights the importance of lifetime value, customer acquisition cost, and net dollar retention.

What sets Symphony apart is its ability to show compounding user value. Each cohort becomes more valuable over time, as artists grow more sophisticated and reliant on the platform. This kind of stickiness signals not only product-market fit, but also operational maturity. For investors, that’s the difference between a cool idea and a scalable company.

So metrics that help investors evaluate music tech startups are:

  1. Monthly Recurring Revenue (MRR)

  2. User Retention

  3. Cohort Analysis

  4. Campaign Completion Rate

  5. Revenue Per User (RPU)

  6. Daily Active Users (DAU)

  7. Lifetime Value (LTV)

Conclusion: The Strategic Payoff of Betting on Infrastructure, Not Hype

Symphony isn’t building the next social network or viral app. It’s building the plumbing for a new generation of creative professionals,  and that’s where the long-term value lies. In a market full of noisy launches and inflated valuations, this focus on infrastructure, consistency, and creator empowerment is not only refreshing but strategically sound.

Founders can learn from this: real leverage comes from solving hard, repeatable problems with empathy and execution. Investors should recognize that the next wave of returns won’t come from chasing cultural trends, but from supporting the systems that make those trends sustainable. And for artists, tools like Symphony mean more than growth. They mean freedom.

By aligning incentives, respecting creative labor, and simplifying the complex, Symphony is setting a new standard for what music tech can and should be. The rest of the industry would do well to follow its lead.